Frequently
Asked
Questions

Are your ingredients natural?

Yes.

Solhive products are made using thoughtfully chosen, high-integrity ingredients derived from natural sources. Each ingredient is selected for how it supports the skin over time — not for trends, claims, or marketing appeal.

We don’t use synthetic fragrances, harsh preservatives, or unnecessary fillers. Nothing is added without reason.

Are Solhive products suitable for sensitive skin?

Solhive formulations are designed to be gentle, barrier-supportive, and well-tolerated by most skin types.

That said, skin is personal. We always recommend reviewing the ingredient list and performing a patch test before first use — especially if you have sensitivities or known allergies.

Are Solhive products waterless?

All Solhive products are formulated without added water.

This allows us to keep formulas simple, concentrated, and free from preservatives we don’t believe are necessary. It also means each ingredient plays a functional role — not a supporting one.

What does Solhive mean?

Solhive is built on a simple idea: everything your skin touches should have a reason to be there.

No fillers.
No unnecessary steps.
No products working against you.

Every formula is designed to support your skin as a whole — not fight it in parts.

Because when the system is right, everything changes.

Solhive isn’t about fixing your skin.
It’s about giving it what it actually needs to work properly again.

Are Solhive products handmade?

Yes.

All Solhive products are made by hand in small batches. Each formula is blended, poured, and packaged with care to ensure consistency, quality, and attention to detail.

Small-batch production allows us to refine slowly and release intentionally — never rushed.

Do you test on animals?

Never.

Solhive is proudly cruelty-free. Our products are tested through real use, by people who trust and rely on them — not on animals.

How long do your products last?

Because Solhive products are concentrated and water-free, a small amount goes a long way.

Shelf life varies by product, but all items are made fresh and intended for regular, everyday use. For best results, store products in a cool, dry place and avoid introducing water into jars or containers.

What are your shipping rates?

We offer free shipping on all orders within Canada.

U.S. orders are not being accepted at this time. Please subscribe to our store to be notified about any changes to this policy moving forward.

Orders typically arrive within 4–6 business days.

Will I have to pay duties or tariffs in Canada?

No.

All Canadian orders ship domestically, so there are no duties or tariffs applied.

What is your return policy?

Due to the personal and wellness nature of our products, all sales are final.

If your order arrives damaged, incorrect, or incomplete, please contact us within 7 days of delivery at hello@solhive.co, and we’ll make it right.

👉 For full details, see our Returns & Refunds Policy.